Brand Consultation requires full payment at booking. There is no later session balance. A return from Stripe does not confirm the consultation; only the signed payment webhook updates the verified status.
Cancel at least 24 hours before the session to choose a full refund, non-expiring credit, same-consultant reschedule, or transfer subject to availability. Later cancellations and no-shows normally forfeit payment, subject to administrator discretion.
The service includes a concise written action summary and one clarification email within seven days. It does not include production, social-media management, ongoing access, a full brand strategy, or guaranteed growth.